Accessibility

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Accessibility

Welcome to the Perth County Accessibility Page!

 On this page you can find information about:

  • Our Accessible Customer Service policy & procedures
  • How to provide feedback
  • Our Accessibility Plans
  • The Perth County Accessibility Advisory Committee (AAC)
  • Links to further information

For more information on the accessibility of our services and facilities or any of this information, please contact our us at accessibility@perthcounty.ca or 519-271-0531 ext 130.

Accessibility for Ontarians with Disabilities Act, 2005

The Ontario Legislature passed the Accessibility for Ontarians with Disabilities Act (AODA). The AODA provides for development and enforcement of accessibility standards.

The purpose of the AODA is to achieve accessibility in stages, allowing organizations to break down barriers over time as part of ongoing business decisions. The government is required by legislation to review these standards every five years and make any necessary revisions. The goal of the AODA is to make the Province of Ontario fully accessible by 2025.

There have currently been five standards developed under the AODA:

  • Customer Service
  • Information and Communication
  • Employment
  • Transportation
  • Built Environment

Currently, the Customer Service Standard is the only AODA standard to become law. The remaining four standards are in various stages of development. The government has not yet announced timelines for the release of the remaining standards.

Your Feedback is Important to Us!

 The ultimate goal of the County of Perth is to meet and surpass customer expectations while serving customers with disabilities.  Comments on the County's services regarding how well those expectations are being met are welcomed and appreciated.

Feedback regarding the way the County of Perth provides goods and services to people with disabilities can be directed to the Accessibility Coordinator:

Phone: 519-271-0531 ext 130

Email: accessibility@perthcounty.ca

Mail: Accessibility Coordinator
Corporation of the County of Perth
1 Huron Street
Stratford, ON N5A 5S4

A response will be provided within 30 days, in the same manner as the feedback was received.

Concerns may also be discussed in-person by bringing them to the attention of the staff serving you, requesting to speak with a manager, or arranging an appointment with the Accessibility Coordinator.

Service Disruptions 

There are currently no service disruptions.

 
 
 

Information - Private Businesses

All businesses in Ontario with at least one employee must offer Accessible Customer Service by January 1, 2012. The good news is, it’s easier than you might think. Check out the following resources and links for more information.  

 
 
 

Find us on Facebook

Check out the Perth County Accessibility Page on Facebook to discover more about accessibility.

 
 
 

Contact Information

Accessibility Coordinator

1 Huron Street
Stratford, Ontario N5A 5S4

Phone: 519.271.0531 ext 141
Email: accessibility@perthcounty.ca

 
 
 

Links for Further Information